How many photos and videos can each frame hold?

Frames use Aura's secure cloud storage, allowing you to add unlimited photos and videos through the app, email, web, in-app scanner, or by sharing directly from your camera roll.

Do I need to use the Aura app to enjoy my frame?

Yes, the Aura app is required for setup, inviting loved ones, and adjusting your frame's settings.

Can I add photos to the frame before gifting it to someone?

Yes! You can pre-load any Aura frame with photos, videos, and a message. Simply scan the QR code on the back of the box or set it up virtually using the Aura app. Learn more here.

Do I need to pay for a subscription to use my frame?

No, there are no subscriptions or fees for your Aura frame. You get free, unlimited photo and video storage and, along with regular feature updates—at no extra cost.